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How to

STEP 1: Purchase a virtual server (shared) plan online or contact us to buy a managed virtual server (dedicated) service.

STEP 2: Select 'Add virtual server with software' in the Cloud Services management console.

STEP 3: Fill out your requirements, submit your request and we’ll install the software on a new virtual server for you.


Microsoft® Remote Desktop Services

Pricing is in Australian dollars.

$ 8 per user-month plus GST

Purchased via the
Cloud Services management console

Do the business
you need, remotely

  • Host multiple, simultaneous client sessions
  • Log on remotely to access resources at the source
  • Microsoft® graphical interface



With Microsoft® Remote Desktop Services you can log on at a remote computer to access your virtual server(s) to run applications, access files, databases and network resources.

Multiple users and computers can connect to the host servers independently, with the host operating system managing any conflicts for shared resources.


We do our best to install this software on your new virtual server as quickly as we can, though due to the complexity it can take up to four business days.

Related software

If you're installing Microsoft Office®, you'll need Remote Desktop Services. The number of Remote Desktop Services registered users must be equal to or greater than the number of Microsoft Office® users you select in the application process.

Learn more about installing Microsoft Office® on your virtual server(s).

Need some configuration guidelines for your business? See our software tech specs

Compatible operating systems available

  • Windows Server 2008 - Enterprise R2 (64-bit)
  • Windows Server 2012 - Datacenter (64-bit)
  • Windows Server 2012 - Datacenter R2 (64-bit)


Once we've successfully installed the software you've requested for your virtual server(s), it's your responsibility to source any help you might need for set-up, configuration, usage, upgrades and ongoing management of the software.

Refer to Microsoft's Technet for Remote Desktop Services support. If you still need help with Microsoft software, Microsoft Professional Support is available for a fee. Call 13 16 30 within Australia or +61 2 9870 2100 (international).

If you find an underlying platform fault that's affecting the software you've purchased and had installed by us, contact our customer service team in your region.

Still have questions?

Try our CrowdSupport community or our FAQs.



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